Effective Date: 07-05-2025

At Fifth Heaven, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile app, and related services (collectively, the “Platform”).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, identification documents (e.g., passport or government-issued ID), and financial information (e.g., bank account or wallet address).

• Transaction Data: Details of transactions carried out on the Platform including investment activities, deposits, and withdrawals.

• Technical Data: IP address, device type, operating system, browser type, and usage data through cookies and analytics tools.

• Communication Data: Records of your interactions with our support team, including emails and chat messages.

2. How We Use Your Information

We use the collected data to:

• Facilitate account creation and manage user authentication.

• Process trades, investments, and withdrawals securely.

• Monitor platform usage and detect fraudulent or suspicious activity.

• Improve user experience and personalize content.

• Communicate with you regarding updates, promotions, and service-related announcements.

• Comply with legal obligations and enforce our terms.

3. Data Sharing & Disclosure

We may share your information with:

• Service Providers: Third parties assisting in hosting, payments, KYC/AML compliance, and analytics.

• Regulatory Authorities: When required by law or in response to valid legal requests.

• Affiliates: Entities within our corporate group for internal purposes.

• We never sell your personal data to third parties.

4. Security of Your Information

We implement industry-standard encryption, firewalls, and access controls to safeguard your information. However, no method of transmission or storage is 100% secure. You are responsible for keeping your login credentials confidential.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or correct your personal information.

• Request deletion of your data.

• Withdraw consent or object to certain data uses.

• Lodge a complaint with a data protection authority.

You can exercise these rights by contacting us at [Insert Contact Email].

6. Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations. Once your data is no longer needed, it is securely deleted.

7. Cookies and Tracking

We use cookies and similar technologies to improve functionality and analyze usage. You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and significant changes will be communicated via email or platform notice.

10. Contact Us

For questions about this Privacy Policy or your personal data, please contact:
Email: info@fifthheaven.io
Address: 7234 W NORTH AVE STE 208, ELMWOOD PARK, ILLINOIS, USA 60707